About

Media Arts Consulting is a boutique advisory firm that partners with technology companies to accelerate go-to-market execution and operational excellence. Founded by Jaime Chung—a seasoned tech executive with over two decades of leadership experience spanning SaaS, ad tech, high-growth startups, and Fortune 100 enterprises—the consultancy specializes in customer success strategy, scalable team development, and data-driven process optimization for fast-moving, complex environments.

Most recently, Jaime served as Chief Customer Officer at NewsWhip, a media monitoring company in New York, NY. She managed a multinational team, supporting Fortune 500 companies in the communications, technology, and automotive industries. Prior to this, she was a consultant for Microsoft in Redmond, WA, where she managed Xbox and Windows Store marketing initiatives for Meta, X, Spotify, and the NFL, among other key partners. She holds a Master of Business Administration degree from Duke University and a Bachelor of Arts degree from Wilfrid Laurier University.